FAQs & Policies
100% Satisfaction Guarantee
Your satisfaction is important to us. If you are not satisfied with our products for any reason, please contact us as soon as possible and we will be happy to assist you.
If, for any reason, you would like to return a product, please contact us within 14 days of delivery and we will gladly issue a refund or a replacement.
Shipping is free for orders over $49.99 and all orders under $49.99 have a flat $9.99 or lower shipping fees.
Orders are handled and shipped within 1-3 business days. Shipping is via UPS, USPS or FedEx (excluding weekends).
Please note: In order to preserve the quality of our heat sensitive products (e.g. chocolate, yogurt) while shipping during warm weather, we recommend placing orders with cold packs and to ensure the effectiveness of the cold packs, we only ship such orders from Mondays to Wednesdays to avoid packages from being left in the heat over weekends.