Shipping policy

Shipping is free for orders $49.99 and up. For orders lower than $49.99, shipping costs are $9.99. We also offer free pickup from our Suburban Station location in Philadelphia.

Orders are handled and shipped within 1-3 business days. Shipping is via USPS, UPS or FedEx (excluding weekends). During the summer months, to preserve the quality of our chocolate products, we only ship them from Mondays to Wednesdays.

Please note: We try our best to preserve the quality of our heat sensitive products (e.g. chocolate, yogurt) while shipping during warm weather. We ship such orders with cold packs and only from Mondays to Wednesdays to avoid packages from being left in the heat over weekends. Orders for warmer locations that are ordered without cold packs, and arrive damaged due to heat, will not be eligible for returns or refunds.

If you believe that your package was damaged in shipping, we kindly request that you contact us within 5 days of delivery and we will work with you to resolve the issue.